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Update nowIn this highly volatile environment that we all find ourselves in, sustaining focus, motivation and a sense of connectedness with our team can feel like a huge undertaking – particularly when we feel under pressure, tired and uncertain.
Whilst the future is unclear and many circumstances remain out of our control, we can equip ourselves with some simple tools and techniques to best cope, manage and respond to situations as they arise.
In this article and accompanying guide we share a few tools that will enable you and your team to sustain connectivity, motivation and focus, irrespective of the environment.
Our work in team and organisational performance shows that there are 4-areas that enable a team to function at their best (Fig.1). These 4 components build resilience in a team and are crucial for maintaining team connectivity; sustaining energy and focus; and creating a shared sense of ownership and support.
Fig.1
Yet data from Rubica’s survey on building team resilience demonstrates during times of pressure and change, even high-performing teams find it a challenge to build and/or sustain the 4 components outlined in Fig.1. Overlay this with the volatility of the current environment and this challenge is exacerbated.
During times of uncertainty and change, it’s crucial to establish a sense of stability, if only for short periods of time.
There are various ways in which leaders can promote this:
When times are difficult, team camaraderie is not enough for team members to feel supported. You need formal support mechanisms to improve transparency, build trust and actively develop the ability to manage disruption, pressure and the symptoms associated to this.
The pressure curve (Fig. 2) is a great tool for team members to express how they are currently feeling and is easy to use in a virtual, face-to-face or blended working environment.
Fig.2
When using the performance pressure curve, you ideally want at least 60% of your team in the green ‘stretch’ zone. That’s where we are more likely to feel healthily challenged, engaged and at our most productive. A lack of challenge and focus leads to underperformance. Conversely, being overchallenged with too many competing priorities creates strain, which undermines productivity and performance.
To use the performance pressure curve during a team check-in, ask individuals where they feel they are right now. For those in ‘overwhelm’, provide an immediate, one-to-one response, and remove one or two stressors.
For those in ‘strain’, ask how the team could help. Those in ‘comfort’ can probably contribute most here or encourage the letting go of minor or even major tasks.
For a step-by-step approach for using the Performance Pressure Curve, download our guide on ‘Sustaining team connectivity, focus and motivation’.