Watch: Culture is a Symptom, Not a Cause
How the right use of measurement becomes the tipping point for a true performance culture
About this Webinar
In this webinar with PuMP founder Stacey Barr and our PuMP Partner, Paul Frith, we explore why shifting how your organisation uses measurement turns out to be the tipping point toward a performance culture that lasts. It draws on the real-world experience of a CEO who used PuMP to build a performance culture so strong it allowed him to reinvent the entire performance management system.
During this webinar we also cover:
- Why every team needs a clear, shared picture of what success looks like at their level — and what goes wrong when they don’t have one
- How when measurement is associated with blame it creates the cynicism and resistance leaders are trying to transform — and what to do instead
- Why letting teams own their measures (rather than reporting to them) is the shift that makes a performance culture self-sustaining
- How this CEO’s teams went from hating measurement to using it to self-organise — and deliver results they could prove