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Cut the noise. Kill the friction. Make your scorecard support your goals

About this webinar

Commercial and medical teams are being asked to deliver bigger targets with the same (or fewer) resources. In this environment, broad activity isn’t enough. The only way to create real performance uplift is to focus effort on one focussed, high‑value performance area and ensure every measure, action and behaviour supports it.

But in most organisations, scorecards unintentionally pull teams in conflicting directions. Measures designed years ago no longer reflect the outcomes leaders need.

In this webinar, we’ll show you how to:

  • Prioritise one performance area that would make the biggest difference in Q1
  • Assess whether your current measures support achieving that goal
  • Spot where your scorecard is creating noise, distraction or unhelpful activity
  • Re‑engineer your measures so they drive fulfilment of the goal you’ve committed to
  • Shift teams from “doing lots” to doing what matters most

You’ll leave with key steps to help you align goals and measures that support your brand, therapy area, or customer‑facing function.


About our webinar hosts: Paul Frith

Paul is a performance measurement specialist and has worked both internally and as a consultant to deliver change programmes and support the fulfilment of organisational goals and ambitions – based on a foundation of advanced analytics.

Paul is a Partner and co-founded Rubica. He leads on all of our performance measurement work – integrating it into our organisational change programmes so it ultimately improves performance.

Paul Frith - Partner

About our webinar hosts: Will Heard

Will partners with life sciences organisations to deliver meaningful transformation – making it practical, behavioural, and measurable. With a PhD in Cell and Disease Biology and over a decade of experience at the intersection of science, strategy, and organisational change, he helps clients build the mindsets, behaviours, and capabilities needed to thrive in an ever-evolving healthcare landscape.

Will takes a collaborative, evidence-based approach, grounded in deep sector knowledge. He’s passionate about using data and insights to simplify complex challenges, helping organisations make smart decisions and align teams to turn strategy into lasting performance.

Will Heard - Client Solutions Director
Rubica
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