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A free downloadable guide sharing 6 fundamentals for building a customer-centric culture with real examples from an organisation.
It’s a painful and frustrating experience to discover you’ve become too internally orientated, that your customer has changed and that your business is no longer where it needs to be.
You want to change direction and embrace better ways to become more relevant, but how can you keep the wheels of your business in motion while rebuilding the track?
This guide offers 6 practical ways to build a more customer-centric culture, and shares how one organisation put these ideas into practice.
