Using ‘nudges’ to encourage a problem-solving mindset

Nudges are one way to encourage a change in mindset and behaviour, and here (through the toolkit below) we explore how to use the power of nudges to encourage a problem-solving mindset.

A problem solving mindset is particularly important for those in customer facing roles as it enables them to work in a more consultative and facilitative way – devising solutions with healthcare stakeholders that help them overcome key challenges  where the interests of both parties are in step.

So how can nudges help build a problem-solving mindset within a team? Well, within this toolkit we have designed:

• A short video explaining the science behind nudges and how to leverage them.
• A suite of practical nudge ideas to help establish a problem-solving mindset in your team.

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