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Driving the adoption of a new operating model across continents

Designing an approach, event and the wrap-around communications to drive the adoption of a new operating model across continents, in just 4-months.

Case study: key results

Impact and outcomes

Role clarity improved 

  • Team members clarity on role expectations increased from 52% to 72%

Behaviour shifts

  • 69% felt empowered to drive the strategy and its execution
  • 74% agreed they were now having the right functional conversations to make strategic recommendations

The Client:       Top 50 global pharmaceutical company.

Participants:   120+ global leaders.

Format:             2-day event.

Location:          UK & US in parallel.

The Challenge

  • A new operating model had been implemented, but further action was required to fully adopt the new ways of working and behaviours needed to realise the full benefits.
  • Critical role-holders lacked clarity, alignment and confidence to fully adopt the new model.
  • Leaders needed a fast, scalable way to drive shared understanding, consistent ways of working and behaviours across geographies.

The Solution

  • Create pre-event momentum, anticipation and clarity through targeted engagement.
  • Design the event with a focus on:

–Clarifying pivotal roles and governance

–Building empowerment and ownership

–Strengthening business acumen & commercial thinking

–Action planning for immediate application

–Practicing critical behaviours (e.g. constructive challenge)

  • Post-event follow-up with structured touchpoints to maintain accountability and momentum.

The Results

  • Team members clarity on role expectations increased from 52% to 72%
  • 69% felt empowered to drive the strategy and its execution
  • 74% agreed they were now having the right functional conversations to make strategic recommendations

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