The Client: Top 50 global pharmaceutical company
Participants: 16 cross-functional leaders
Format: x2 1-day in person events
Location: UK
The Challenge:
- Heavy workload and low-value activities overshadowing strategy
- Low trust, satisfaction, and poor cross-functional alignment
- Lack of clarity on priorities and leadership
- Bold goal to make their brand the NHS/NICE vaccine of choice, requiring operating as a true leadership team
The Solution:
- Delivered two in-person workshops a year apart
- Exposed risks to achieving BU strategic goals via pre-mortems
- Identified tangible actions that build or erode trust within the team
- Implemented a clear mobilisation plan including the “Cancelled By” initiative to prioritise high-impact work and signal “We are serious about making this change.”
- Established accountability and action plans for strategic goals
The Results:
- Team engagement scores improving by 34% within 12 months
- Team members feeling greater recognition for their contribution (increased by 34%)
- Clear alignment on strategic priorities and behaviours
- Shift from low trust to shared ownership and accountability
- Leaders equipped with practical tools to lead differently
- Team moved from reacting to driving the agenda
